Enel Green Power

  • Project Manager - Customer Onboarding

    Job Post Information* : Posted Date 3 months ago(7/31/2018 4:21 PM)
    # of Openings
    1
    Category
    Other
    Location
    US-MA-Boston
  • Overview

    Enel X, an Enel Group company and a leading provider of demand response and energy efficiency solutions, has an immediate need for a highly motivated Project Manager to join our team and drive the successful onboarding of new customers.  We continue to expand the reach of Enel X's world-class platform globally and we need exceptional people to help ensure new programs succeed and customers thrive. This is an excellent opportunity to work with a team of bright and driven professionals within a growing and exciting industry. Ideal candidates for the role bring outstanding project management skills, strong business acumen, and proven success in customer facing roles.  If you love being in a high-visibility position, engaging with customers, solving problems, and have the drive necessary to optimize the delivery of world-class energy intelligence solutions, then this is the position for you!

    Qualifications

    - BA/BS with analytical, quantitative, business, or technical focus; MBA a plus
    - 7-10 years of relevant experience
    - Proven leadership and success in a client-facing role
    - Ability to successfully manage multiple high-priority projects simultaneously
    - Outstanding teamwork and flexibility
    - Passion for customer service
    - Excellent oral and written communications skills
    - Excellent problem-solving and organizational skills
    - Creative thought leadership with record of turning ideas into action
    - Ability to drive efficiency gains through process improvement and automation
    - Self-motivation and the ability to work in a fast-paced, forward-moving environment
    - Experience in distributed energy resources or energy engineering

    Responsibilities

    - Lead the delivery of commercial and industrial energy program(s) and support program-wide activities with internal stakeholders, including:  planning, onboarding, portfolio-readiness, dispatch support, and ongoing maintenance
    - Provide an exceptional onboarding experience for new C&I customers
    - Deliver regular project status reporting to provide a high degree of transparency on schedules and risks
    - Educate customers on program guidelines to maximize the benefits of demand response
    - Develop a deep understanding of customers’ site operations in order to optimize energy reduction plans
    - Certify high-quality contact lists and system readiness in advance of program enrollment
    - Manage and serve as accountable point of contact for onboarding escalations
    - Influence and drive internal teams to continuously improve and ensure cross-functional alignment
    - Provide strategic sales support on C&I deals
    - Ensure compliance with contractual requirements and company policies
    - Draft and negotiate contract amendments
    - Drive initiatives to improve operations, mitigate risks and take advantage of emerging opportunities

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